Our business is built upon the development of products designed to fight fraud and counterfeiting. It is in that same respect that we undertake great measures to ensure that our products are delivered into the hands of responsible and legitimate clientele.
Due to the secure and sensitive nature of many of our products, we may often request additional verification of your identity, location, company, and even the intended use for the product. If you do not comply with our reasonable request to verify your order, we reserve the right to cancel your order and decline or refund your payment. Should it come to our attention that our products have been used illegally in anyway, we will cooperate with law enforcement agencies in anyway possible to ensure that the suspected unlawful parties are brought to justice.
If you suspect fraudulent use of one of our products or a product like ours, please do not hesitate to contact us - (585) 924-8460. We will keep your communication anonymous and will not disclose your information without your consent.
Thank you,
Protected Papers - A Division of Document Security Systems, Inc.